The preform doesn´t install properly

Please, an error occur when openning…can`t use the program at all.

Anyone can help me???

Thanks.

We’re going to need more details before anyone can help you.

For starters, what operating system are you running?
What is the error that occurs when you open the program?

Hi Matt, thanks for answering.
I am using window xp or windows 7. when i open the program i get a message that saids: " dont`find getlogicalprocessorinformation in library KERNEL32.DLL"
ANY IDEAS OF WHAT COULD IT BE?
Thanks in advance!

PreForm requires Windows XP with Service Pack 3 – earlier versions of Windows XP will show this error message. Check out Microsoft’s upgrade instructions.

thanks matt, that upgrade solved the problem!!!

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