Hello!
First time poster here, haven’t had any issues with our printer in several years. I inherited a Form 2 when I bought my practice, and for the 7 years I’ve been in the practice there have been no issues. Recently, we were getting the jackhammer noise when the resin tray is trying to move left and right, and now it is more or less “stuck”. I’ve worked with tech support trying to troubleshoot, nothing so far but they have been responding so that’s good.
For reference - There have been some minor resin spills over time from the silicone layer separating from the resin tank. Nothing major from what I can tell, but opening the printer base there was some resin here and there. I have replaced the limit switch for the resin tray slide, no changes - still getting the noise. I ended up taking the teeth off of the slide where it engages the gear to see if the motor would run smoothly without grabbing/engaging the tray holder - motor moves just fine without a jackhammer noise. Visually, the rail for the tray holder to slide on looks clean - I don’t see any resin build up that I can tell.
For those with a Form 2, are you able to move the tank holder slide mechanism back and forth by hand? I am able to move the wiper mechanism by hand, but the tank holder slide piece will NOT move. Not sure if this is normal where it won’t move by hand pressure like the wiper mechanism, or if this is my issue. The wiper piece slides along the same rail, so I don’t know why the resin tank holder won’t move easily.
I am wanting to remove the entire resin tank holder mechanism to inspect further, but I’m a little nervous. Support did not have any documentation or instructions on how to remove it. Has anyone run into this before? I was wanting to attach videos but they are too big in size ![]()