is there a way to abort a print? It’s been “preparing” for 5 hrs. When I switch off and back on, it goes again into preparing mode. Can I enter the printer by SSH and reset it? I cannot even do a factory reset because it says “Printer in use”
@aag, I’m sorry to hear that you’re having some issues with your printer. Please open a support case so that we can fix this for you. We should be able to get you back to printing quite quickly.