Exatlty… exact. I had the resin into the engine, causing the engine block, but I disassembled and cleaned it
i have the same problem, but my tray started to fail slowly. o dont remember letting resin in the motor a made a print (4h) when i came back the tray didn´t peel. will removing the motor void my warranty?( the printer only arrived 2 day ago)
Wait for Formlabs support. Being that it is not moving or making any sounds and it did work when you got the printer, I would not do anything until support tells you to.
Yes, it stinks. I feel for you but in this case, patients is your best bet.
Do you still have the 35BYZ-01 12?