Resin dispenser failure

Resin cant be dispensed. Surely it is not a cartridge problem (it is new, it is recognized, the rubber valve works).
It seems that the dispenser motor is stuck. I can hear the motor buzz (this means it receive the electric signal).
Or maybe can be stuck the leverage attached to the motor, I donnow.
I already tried to disconnect the power cord.
Suggestions?

Best to contact support.

I have moved a little the dispenser trigger, using a long screwdriver. It seems it’s working now.

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