I wrote here a month ago about my Form2 not detecting cartridges and slow response from support. I finally got the printer replaced but the problem was not totally solved since a clear cartridge was still not detected. Today I received a new clear cartridge and you can guess that it doesn’t work!
Any suggestions how to get either of them working? A black one works fine with the new printer.
Hopefully the support crew also reads this and I will get better service soon. The open ticket is #60428. This is not the only problem but definitely the one needing most attention.
All the best,