Hey all, I just got my printer out of the box and its all set to print! I put the resin in the tray and its all ready to go, but I noticed there is still some of the original packing plastic underneath my resin tray! If you look at the picture you will see how it is visible.
So I have searched all over for an answer to this simple question, how do I get the printer to re-set the tray so that I can take it out to peel the plastic off? It is currently in the “tilted” or “lowered” position making it impossible for me to remove.
Just so that I am clear, the resin tray is not loose, like in the other posts I have seen. The tray itself is in a fixed position, but low, below the surface. Turning the machine on and off does not move the resin tray.
Your tray should move when the printer is power-cycled – if it’s not, you may have stumbled on another problem with the machine. There have been some incidents of the motor controlling the up-and-down motion of the resin tray being damaged in shipment.
Get in touch with our support team at support@formlabs.com, if you haven’t already, and they’ll help you sort it out.
Simple enough, I see now that the tray isn’t moving when power-cycled, but it isn’t loose like in other posts. Thank Sam, I will be in touch with support! On a side note, then…
Any tips on how to get resin out of the tray when the tray is basically stuck in the tilted position?