We haven’t printed anything on our Form 3 in a couple months, and unbeknownst to me, the printer was unplugged from our network (so no internet connection).
Today I set up to do a print and the touch screen just had the butterfly graphic displayed (never seen that b4) and was unresponsive to touch.
So I traced the data line and reconnected it to the network switch (lighting up the green light on the switch, so their should be internet).
Then I cycled power to get the printer to re-boot.
Now the power on light in the lower left hand corner is lit, but the touch screen is dark and unresponsive.
What do you think is going on here?