So after the “Job Complete now Cooling message” it waited 2-3 hours after cooling to give an Error/Abort report with photos.
In the photos one photo looked under dosed but then the rest looked fine minus in every photo that dark smoke cloud dead center of chamber/camera. I almost thought the smoke caused it too abort thinking it was a cracked powder bed… but not sure why the one photo was underdosed as everything looked perfect when I opened the door.
Powder was fine no blockages.
Support suggested up’ing the dose offset to +5 from the +4 I have set now.
Side note: If you look back at my other thread where I was having print issues in Nylon 12 in Default and speed settings…it was determined I needed to run Legacy to get quality parts and part edges. With that Support, very confidentiality pushed that the “chamber temp offset” and the “doser calibration offset” DOES NOT do anything when running the old Legacy settings…
I found this hard to believe as I argued repeatedly that changing bed temp offset in Legacy in fact changed my chamber temp… finally the support rep acknowledged that he double checked and “Yes, chamber temp offset DOES work in Legacy settings BUT it DOES NOT change doser calibration offset in Legacy”
I actually wrote back a fourth arguing this fact but they insisted… to the point I put out a thread suggesting that they make doser calibration offset work in Legacy settings.
Jump forward to this weeks issue… they suggested I “up Legacy doser offset to +5”…when I brought that fact up they sent this
Since your original case we actually did some internal testing as far as what adjustments can be made with legacy settings. Contrary to what we’d previously been told by software, we found that adjusting offsets actually does adjust printer behavior. This may not be a surprise to you, since you have been having success for a while with a 4° dosing offset applied. If you encounter underdosing again, please try increasing the offset by a degree. If needed, it will make a difference.
This has been the extremely frustrating thing when it comes to support…as it seems they honestly do not know their own systems as much as we do…
Ran the same job again and it was fine though and has been running fine for the past few months so I will just chaulk this up to a random doser issue.
This new UI though…where it says “Good Job Print Complete”…then waits hours till after it’s cooled to give you the “Abort Error message”…I think needs to be reworked. I always remembered getting the Abort/Error message immediately/first…this new update makes it confusing.
I guess they ran out of bugspray for real this time.