Running on a 2 Xenon 64 gig RAM Win 10 machine, Preform takes forever to move, rotate, build supports, whatever. Unusable.
Anyone else having the same issue?
Hi @Rob_Steinberg,
Sorry to hear that you’re experiencing issues. Moving and rotating shouldn’t be affected. Could you save and upload your PreForm logs and provide me with some of your system specs and GPU preferences?
GPU = Radeon RX6400
Here’s the System Summary:
OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name BIGHONKIN
System Manufacturer Supermicro
System Model X9DRH-7TF/7F/iTF/iF
System Type x64-based PC
System SKU 1234567890
Processor Intel(R) Xeon(R) CPU E5-2650 v2 @ 2.60GHz, 2601 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 3.3, 7/13/2018
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Supermicro
BaseBoard Product X9DRH-7TF/7F/iTF/iF
BaseBoard Version 1234567890
Platform Role Workstation
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume5
Locale United States
Hardware Abstraction Layer Version = “10.0.19041.5553”
User Name BIGHONKIN\rjs
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 64.0 GB
Total Physical Memory 64.0 GB
Available Physical Memory 40.7 GB
Total Virtual Memory 73.5 GB
Available Virtual Memory 46.0 GB
Page File Space 9.50 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
(Attachment log.txt is missing)
Here’s the compressed preform log:
(Attachment log.txt.zip is missing)
You need to send me a link in order to send you the log; your email system is rejecting it due to the .zip format. It’s also 9 megs, above your 7 meg limit.
@Rob_Steinberg Thanks. Please try again, I’ve just changed the file size limit on the backend.
Haven’t heard back from you. I need a link to send you the logs.
Earth to Henry; favor of a reply, etc.
Hi Rob, apologies for the delay in my response. As per my last message, the 7mb limit should be increased and allow .zip format, so feel free to upload those here or privately to me in a DM, and I will attach them to the bug ticket for the engineers to take a look at.