New Firmware makes the printer hang

I updated the firmware on the Form2 and updated preform to v2.18.0 and now my printer hangs on the first layer. It just sits there and does nothing. I’ve only had this printer for 18 months.

Hi @Alex_Moheban, sorry to keep you waiting on this thread! If you haven’t done so already, you might want to open a support ticket with Formlabs. Our support team will be best equipped to answer this question.

Also note that the first layer can take a while, even if it appears nothing is happening. I’d wait several minutes, if it’s over an hour then there’s definitely something to check out further.

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