Motors jammed, and not printing

im trying to print with Dental SG the first time i got a motors jammed i noticed resin everywhere so i cleaned things up and changed resin tank. the next two times nothing is printing on the build platform but the “base” is building on the bottom of the resin tank. sorry no pic right now i cleaned everything up.

Is it the build platform’s Z motor that is jammed?
Is so, have you noticed if there was some resin at the base? I would open a ticket anyway.

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