Heating taking too long?

Hi I just got a second printer, and this one takes for ever to heat the resin and will give the error that it hasn’t reach temp. is this normal? or is it an issue?

Ambient environmental temperature will have an impact on heating time, but if your printers are in the same spot and having significant differences in heating times, you’ll want to open a ticket with our support team so that we can look into this for you.

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