Firmware may have messed my printer up


#1

I was printing stuff before the latest firmware just fine. About two weeks ago I updated the firmware and now my resin tank shows “none”, cartridge is “none” and on the temp icon it says “error NaN°C”. Ive re-seated the tank and cartridge multiple times (at least 50 each) and nothing makes it register. Ive rebooted the printer, not sure where to go from here.


#2

try to revert back to the previous pre-form that worked for you.
then open a support ticket including your current machine, resin being used, and operating system… Reverting to previous pre-forms has worked for some after a new update.


#3

Definitely want to echo @sharpknlfe about getting in touch with our support team ASAP. They’ll be happy to figure out what happened and help you get back to printing.

https://support.formlabs.com/s/contact-support?language=en_US


#4

I am having the issues. Not recognizing resin tank, cartridge, and a “NaN” temp error.


#5

Same error here