Empty cartridge keeps trying to fill without letting to proceed

Support & Troubleshooting Form 2
1

The Durable resin cartridge has run completely dry, but there is still plenty of resin in the tank.

In the past when I would attempt to print Form2 would give a warning at the start of the print, and then require secondary confirmation soon after to say that the print can continue using the resin in the tank.

Today however I did the same thing and the printer is stuck on “filling the tank” stage. It didn’t give me a warning message on the printer (only in preform during upload), and it has now been 30-40 minutes. I tried everything I could think of: re-inserted the tank, re-inserted the cartridge, cleaned the sensors, re-started and re-uploaded the print file, even poured some resin back into the cartridge from the tank, but no improvements on the result.

I heard someone saying to use open mode but apparently that also turns off other features such as the wiper? Of anyone has a good solution that would be great, thanks.

2

Have you tried leaving the printer alone for 30mins or more withouth touching anything ?

Sometimes this process of sensing resin and trying to fill the tank until the printer catches on the fact that the cartridge is empty can takes ages and I suspect that the cycle resets when you remove the tank or the cartridge.

3

Yeah I thought so too. I am fairly sure I left it for at least 30 minutes without doing anything during one of the attempts, though not 100% certain.

I read somewhere it’s supposed to take 10 minutes to attempt before giving the error? Is there an official timeout for this?

4

Keep waiting although 30 min should be enough

5

Alright, will leave it alone for as long as possible and see if there’s any change. Thanks guys, will update here

6

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