Cant Make Wi-Fi Connection

Support & Troubleshooting Form 3/3+
1

Hi All,

this my first post. Just installed brand new Form 3. My first 3d printer ever. I was hoping to have it connected by wi-fi but it seems I can’t make it work. It sees my network and password but still no connection. Why is it…? Could be something to do with this Bonjour for Windows software…? Where do I start fixing it…?

Thanks

2

First, try updating the firmware to the latest version. You can do this over USB with PreForm. Once it has the latest firmware, try again, and if it still doesn’t work, then you probably have to talk to support.

3

Thanks nsayer, this was my first post to the group and as such was quarantined for several days before posting while I managed to solved my problem couple of hours after writing it which was like two weeks ago…

For those who might be interested in what happened, after struggling for couple of hours and unable to make Wifi or USB connection between Form 3 and Preform I powered it off frustrated but few minutes later come up with another idea worth trying and rebooted Form 3 for the second time and after typing Wifi password the connection was established just like that without me having to test my new idea at all. Problem got solved on it’s own. I don’t use Ethernet but Wifi and USB are both working flawlessly ever since.

Next issue in need of solving is connecting F3 to Dashboard. So far each attempt failed with the message stating that in order to do so I need Internet connection. Probably the only way of fixing it will require talking to Bell tech support.

4

If you haven’t done a firmware update yet, I strongly recommend doing so, then trying the stuff that isn’t working again.

5

Every time I update the firmware, my PC has trouble finding the 3L printer. I haven’t really pinned down a single problem or solution. But by fiddling around, I have always been able to (eventually) get everything working over wifi again.

SUMMARY:

  1. set subnet gateway on printer to: 255.255.255.0
  2. manually enter IP address
  3. match material selection with cartridges loaded in printer.

MORE INFO:

  • look for your printer by name in the drop-down. Not there? Read-on…
  • check is that the resin type selected in PreForm matches the cartidges tank loaded in the machine. Still not finding your printer?
  • manually enter the IP address shown in the Connectivity section on the printer. Got a long ‘connecting to device’ wheel that didn’t work?
  • try manually entering a new IP address on the printer by changing the last digit. no luck?
  • Look at the printer to ensure the ‘Gateway’ and ‘Subnet Mask’ aren’t showing all zeros (ie: 0.0.0.0) If so, you probably need to enter the gateway and subnet mask. This is commonly 255.255.255.0.
  • Log into Pre-form. For me, Formlabs seems to always require me to reset the password. PIA, but do it anyway. Once logged in, I could already see my material levels and tank were updated online, even before printer was found in Pre-Form. Strange, but this step also brought up my trusty old 3L in Pre-Form and allowed me to print.

Formlabs, please add a USB slot on the front.

1 Like
6

We really appreciate you sharing your connectivity insights @Jason3L !
Passing along your USB request to our product team. :+1: