Updating firmware on Form 2

Can updating firmware on the Form 2 be done over ethernet or only via USB connection?

I’ve tried both and I’m at a dead end. I’m wondering if anyone else bumped into this.

I tried calling the Pro Support Plan folks but it’s busy.

For me it USB, But I had to plug and unplug my USB cable several times before it was recognized. In the past with other equipment I have had to add a USB hub to get it to recognize the equipment. I suspect that this really just updated USB drivers.

I use the WiFi connection and that works.

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