Unable to generate supports

[berggren]

Hello,

New owner of Formlabs 3B. I have a couple of files that will not generate supports. Others work fine. I have no idea why some files work and some don’t. Is there some kind of tool for checking the files that Preform doesn’t generate supports for?

Edit: tried on 3 different computers with different specs, all fail to generate supports for the same files.

[DKirch]

Hey there @berggren!

Thanks for taking the time to post! If it’s not too much trouble, is it possible to post a screenshot of the part that’s giving you trouble? If you wanted to also include an example of a model that works fine, that might be helpful as well.