How do you contact someone that can actually help with a problem? I have 2 form 2 printers that I purchased within the last year and a half and neither of them works anymore. One just randomly shut off one day and I haven’t been able to power it back on since. And the other continues to fail every print
I’ve reached out to customer service, spent the better half of this week doing their “tests” including removing housing from the base to inspect the wiring (per their suggestions). And nothing is working.
Now to top it all off, I haven’t heard from them in days. I’ve tried calling and emailing. No responses. I’m sitting here with over $7,000 invested (not to mention multiple plates, trays, etc.) that I can’t do anything with.
I’m at a standstill until this gets remedied. Does anyone have any idea’s that could help me? I’d rather try something than twiddle my thumbs waiting for them to respond.