Started making a horrible clicking sound

Support & Troubleshooting
1

My printer printed flawlessly for a couple of prints, then started making a horrible clicking sound. According to the troubleshooting section in the help center, they state, "Misalignment of the hard stop hooks may cause a clicking noise during peeling BUT CAN NOT FIX IT SUME ONE PLZ HELP I DID A LIL VID

THANKS

2

@NIKKI_ADAMS, unfortunately I can’t get your video to play in my browser. Contact Formlabs Support by Submitting a ticket here. They will work with you to find out what’s going on.

3

Video does not work in Chrome, FireFox, or IE for me.

4

Yeah, the auto-rendering of the dropbox link does not appear to be working correctly. I can view it through the email alerts, however. It actually sounds to me, @NIKKI_ADAMS, that your printer is fine. That repeated clicking when switching on your printer is normal (though a bit loud)

Take a listen here and see how well your sounds match up.

NIKKI_ADAMS 5
6

ok theres the vid sum-one plz help me fix i can not afford for this to go rong thanks for all ur help

7

@NIKKI_ADAMS,

Have you tried printing since you noticed the noise? That noise is normal when the printer starts. With a tank on and the cover closed, the noise is much less violent.

8

no its not normal even with the cover on it very vilount