Resin sensor error today

Hi, We purchased Formlabs 2 couple month ago. Previously, I printed out couple models and it worked pretty well. However, today, my colleague found that couldn’t print since the resin sensor error. It kind of wired because we didn’t turn on the print for couple weeks and I don’t know how the contamination occurred. Anyone can help me? Thanks!

It is likely not a contamination issue, but rather the tank needs re-seated or gently rotated.

There’s a few troubleshooting steps we recommend on our support pages for Resin Sensor errors. If those don’t seem to correct things for you, get in touch with our support team so that we can help to investigate further.

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