Prints not correct size

Hey guys

We’ve had some issues recently with all 4 of our form2’s. Essentially, the parts are all printing too “wide” . The height seems to be fine but the width is out. As this is happening on all of our printers at the same time I believe it must be a software issue. Its not great, they are around too long but as we make dental appliances this is way to high of an error. Has anyone else noticed anything like this in the last 2 weeks or so?

This sounds like what happened when they released the firmware that opened up “open mode” I wonder if it is similar.

I would open a support ticket so they can track the problem.

Is it possible to downgrade to the last firmware to see if the issue goes away?’s our problem too. we print jewelry models & our form2 doesn’t print correct size on Z-axis( height)
I think these problems is related to new firmwares or mabye new preform.
we have between 0.1 to 0.25 mm error

I’ve managed to “correct” the issue a little by using the X-Y adjustments in the printer settings but its still only a temp solution.

do you have still the problem? please share with us your experiences.mabye it will help us to correct our issue

For most materials, we see tolerances of 100 microns across approximately 90% of the model (varies for certain features). If you’re seeing deviations much greater than this over a significant amount of the model, you should open a ticket with our support team so that we can help to troubleshoot.

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