I wish I had more info to give. I double click, literally nothing happens. The process doesn’t hang around. Run from the command line there’s no output except maybe a newline. What the heck do I do? Machine is a surface pro running windows 8. Is there any way to turn on some kind of debugging?
We managed to resolve this with Evan after he submitted a support ticket. In case someone reading this is also having issues with Surface Pro we’ve seen two updates that will help it run smoothly.
- You can choose to download and run the Windows 8.1 Preview: http://www.microsoft.com/en-us/windows/enterprise/products-and-technologies/windows-8-1/default.aspx.
- You should update your graphics driver directly from the manufacturer’s website (e.g: Intel), rather than using the Microsoft updates.
If you have any problems getting PreForm up and running please submit a ticket.
Note that every Windows update you run (in my experience,) the MS broken drivers will replace the Intel drivers.