PreForm Software Update

Support & Troubleshooting Form 2
1

I haven’t used my Form2 for several more than year. I updated the firmware and I have updated PreForm to 2.7.0. I keep getting the following error… Your version of PreForm (2.7.0) and firmware (rc-1.10.4-49) are not compatible. In order to print you will need to update PreForm. Click the button below to being downloading a compatible PreForm (PreForm 2.7.0).

At a loss for how to proceed, it recognizes the software is up to date, but refuses to send the print because it thinks the software needs to be updated.

2

Why did you choose 2.7.0? That’s more than a year and a half old at this point. We could probably find firmware which is compatible with that, but it’d certainly be simpler if to go with two more recent versions.

3

I didn’t make any choices, just clicke through the up-to-date prompts. What is the current version?

4

We just release 2.16.0. You can get it here:

https://formlabs.com/it/tools/preform/

Release notes for all versions are here:

https://formlabs.com/it/tools/preform/release-notes/

I wonder why it recommended 2.7.0. You don’t remember what the old version was, do you?

5

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