Overheating and crashed form 3

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After a successful 1st print,

Very warm printer housing and crashed print right at the start. Would not restart initially

Did after 10 mins cool down but crashed again on initialise.

Had been printing all night room not hot. Common problem? Any tips?

Many thanks guys

Also its an early 2019 version, but brand new printer

Hey Nigel,

I’m really sorry to hear you’re having some issues with your Form 3! The best thing to do would be to get in touch with our support team here so they can help you get everything sorted as efficiently as possible.

will do many thanks

I have not seen that problem. If it’s overheating likely it isn’t sensing temperature correctly.

awaiting a reply from an engineer