So I have a Form 3 which is now a couple of years old but hasn’t had to work so hard, one day it was suddenly dead, after contacting Formlabs I was told it could be the SOB board which costs around 300 Euros and is non returnable as it comes programmed from the US, I was also told there is no repair possibility with Formlabs, Great!
They did of course offer to sell me a Form 4! Obviously I am not impressed with Formlabs after sales help!
So now the main question, has anybody else had this problem and has anyone managed to find out what the problem is and how to solve it?
I really need to print urgently but to be honest won’t invest any more money with Formlabs as I have already invested in spare platforms and tanks etc, obviously a bad decision.
Any recommendations for a new printer with a good after sales help?
Any help would be greatly appreciated so thanks in advance.