Good morning. Look at my printer’s problem.
At first I told you this problem.
But you said it was okay.
However, the fine movement and shock of the resin tank can be seen by eyes.
Then, the printout continues to fail.
We repeatedly listened to something that seemed to hang on the printer. It kept sounding when the printer was running.
I sent this printer to the South Korea form2 repair center. Its address is www.3developer.co.kr
They tested this printer and told us.
All the bearings on the joint of the resin tank bottom are released. So keep sound
The output of the printer continues to fail.
So they told us to send this printer back to the US headquarters.
And I know it will take two months to send my printer to the US.
During that time I had sold modeling to this printer. And I just bought one additional printer.
But we need two printers.
If we send one printer to the US, we will not be able to sell printouts properly.
I am half the sales and I am in great disaster.
I was mentally confronted with a stressful situation.
And I think that this is not our fault,
South Korea 's form2 company should be sent to the US headquarters.
Symptoms of this printer appeared from the time of first purchase. A few months ago I communicated this information to you.
Why is it that you have to pay the shipping cost to send the printer to the US?
And what steps should I take?
I would appreciate your advice. Thank you.