My LCD went black. I tried unplug replug…still black.
There anything i can do on my end?
Or is a matter of having to replace it?
Hi @SGuerra71,
We hope to assist you in resolving the issue as quickly as possible. Attached is a link to our service team, who will work on this as soon as possible and get back to you promptly.
Contact Support: customer_v2
Please let me know if there’s anything else we can do for you!
Best regards,
Shiden Yohannes
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Thank you Shiden, I did submit at case ticket, and received a response.
I tried to reseat the flex cable to the LCD assembly, but unfortunately still same issue.
Apparently I need a new Display assembly, and flex cable.
I hope I can get away with only purchasing the assembly.
I’ll report once I receive the new assembly.
I had to order a new display assembly and cable. They arrived today, I swapped them both out, and I’m now back up and running.
Unfortunate the display went out, I hope other parts don’t fail on my machine.
Only time will tell.