Formlabs 3L - Platform missing display - HELP

PLATFORM MISSING ERROR - HELP - Just got my new 3L and its not recognizing the build platform brand new. I already rebooted, factory reseted, etc… I cant solve it - Haven’t been able to print for the first time…

Hi @educardenas10 ,

I am sorry to hear about your Build Platform detection issues! Please reach out to our Support Team if you haven’t already and they can help you troubleshoot or send a replacement Build Platform, if needed.