PLATFORM MISSING ERROR - HELP - Just got my new 3L and its not recognizing the build platform brand new. I already rebooted, factory reseted, etc… I cant solve it - Haven’t been able to print for the first time…
Hi @educardenas10 ,
I am sorry to hear about your Build Platform detection issues! Please reach out to our Support Team if you haven’t already and they can help you troubleshoot or send a replacement Build Platform, if needed.
I am having the same error on my new 3L, what did they ask you to do to resolve it?
They are asking me to do a sample print with build platform detection turned off and I was wondering if they asked you to do the same thing. If so, what did that determine?