Form2 doesnt print with dental sg resin

hi everybody.my form2 doesnt print with dental sg resin. i took a new tank and a new cartridge but still the same.programm is going,i can see on the display how the layers are prints,but i have nothing on the platform and nothing in the tank.
other resin model was printed succesfull.i cant print only with SG rsin.
how can i fix this trouble?

Hello @gooseek!

I’m sorry to hear you’re having issues printing with Dental SG Resin! That’s certainly not the behavior we’d expect out of the printer.

This problem sounds like it might require some more in-depth investigation. If you wouldn’t mind submitting a support request at the link below a member of our team would be more than happy to assist you.

I am having the same issue. Have been in talks with the support since couple of months now but I haven’t got a solution from them on it yet.

Did you try older Firmware 1.14.21 with Preform 2.12.0 ?

I’m not sure but it could help…

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