Form1+ problem: Spacing offset

The picture tells it all.

This doesn’t seem to be a firmware problem if everyone isn’t screaming about it. This is the second print after opening it. I re-installed all the software and firmware.

It must be something hardware related, like the laser somehow got shifted during shipping. Though, the shipping box looked intact.

What does everyone think? I like what they’ve done with the 1+ and I can still print OK, I just have to offset my print.

1 Like

I agree, it must be a problem with some advanced adjustments on the machine. Unfortunately I don’t think there is anything you can do.

Doug, if the only problem you are having is offset, the print quality should not be effected. However, if you send is a message we would be happy to provide a replacement.

We are aware of this issue and working on a fix.