I am using grey pro resin and it required 80°C for 15 min for full cure. Unfortunately, the form cure just cannot go past 71°C. It fluctuates between 71 and 70. It is a brand new product. I opened it last week, used it twice so far. I checked the cover, it was properly closed and sealed. It is inside a cupboard so its not like there is a cold draft or anything.
Another thing is that I was unable to update the firmware. I connected it to my PC and opened the cure-wash updater, the form cure just keeps spinning slowly and the software stays on “preparing device to receive update…”, although I doubt the heating issue has anything to do with the update issue, but maybe I am wrong.
First point : what’s your ambient temperature and how long have you waited ? It’s about 20 to 25°C where I have mine and going from 70 to 80°C takes an eternity, I guess it’s close to the limit of the machine’s heater for this volume… unless it’s voluntary to allow for the parts to fully heat-up.
Second point : I had this issue as well. Turns out the updater tries to get the firmware directly from Formlab’s server and it seemed unable to do so in my situation. I installed preform on a non-critical laptop and gave it internet access through my phone (wifi hotspot), which solved the problem.