Form 4 NOT working out the box!

I just received my Form 4, plugged it in and then turned it on. the initialization screen looped for over 30 mins and then when I got to the wifi setup screen it just restarts back to the welcome screen. Now it’s just restarting over and over again by itself by having the initializing sreen pop up and then back to the welcome screen. I’ve had this $5k printer less than 24hr and cant even use it. Help!!!

Hey @iamdetour

I’m the Product Manager for the Form 4. I’m sorry to hear you haven’t been able to set up your printer.

Did you reach out to support@formlabs.com yet? If not, feel free to DM me and we can make sure your issue is escalated and addressed.

Hasan