Form 3L only printing on one side of the Laser Line

Form 3L is only printing on the “Front” side of the laser line; is this a known issue? I am going to try updating to the latest versions of the Software/Firmware.
Has anyone else experienced this issue?


1 Like

Hi @andrewcwood ,

It sounds possible that your printer might have a connection issue to the rear LPU; if it is not a matter of the ribbon cable’s connection to the LPU, there could be something wrong with the LPU itself. The best way to proceed from here would be to reach out to our Support Team so that they can provide you with the proper steps to reseat your LPU and troubleshooting past that if needed. Thank you for reaching out here so that we could connect you with our Support team!