Hello im looking for some assistance. BRAND NEW Form 3… went through setup, updated all firmware, ready to print… and… the mixer arm consistently fails to seat into its regular position. Even if i manually click it into place, when it goes through its little back and forth motion to prepare itself for printing, it comes loose again.
I also don’t know if it’s normal that during this entire time, when the printer says “resin filling”, there is actually no resin coming out… the tank is currently still bone dry. Is this because it is not getting the proper signals that the mixer arm is correct, or is this part of the problem.
I also notice that during printer prep there are little motor movements that pull the tank down tightly… it sounds ghastly, but this is normal?
Any assistance is appreciated.
I have opened a support ticket but figured since im not getting a response til monday I’d see what i might be able to do til then.