Form 2 not seeing new cartridge


Has anyone ever had the issue where your Form 2 does not see a new cartridge of material (black, in this case) and therefore will not load?


I also have a lot of problems with the black cartridge … I had to send it twice … now I put a piece of thin cardboard so that the contact of the cartridge touches the contact form2 … .
I did not have any problem with the gray, white, clear resin …
At the price or cost of these cartridges, it should not be necessary to do DIY to use them …


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