Firmware update issue

Just got my new Forms2 and am struggling updating the firmware. I get the error Decryption failed. I’ve seen previous threads and am now current to Oct 2017 version. How do I update or get the file to manually upgrade to the latest version. Very frustrating experience.

I had the same problem but was able to solve it by following this article:

https://support.formlabs.com/hc/en-us/articles/115000013690-Performing-a-Firmware-Update

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