Error 41 Form 2 and I have tried everything I read here

I tried Factory reset twice. Firmware is updated, also Preform software. I changed tank and cartridge. And I get always error 41 in touchscreen. I guess that my last chance is send Form 2 to Support.

Do you have a ticket open with our Support Team? They’ll have a few additional troubleshooting steps to guide you through that might help to resolve this. We have a few contact options on this page.

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