I’ve had the Form 2 printer for about a week, and the dashboard notifications are not working at all. I registered my printer and setup notifications to send emails and texts. I did receive one notification the night after I’d setup notifications, but it was for a build the day before, before I had even setup my dashboard. Three builds have gone through since I setup the notifications and I haven’t received anything.
Has anyone experienced something similar? Any troubleshooting tips?
Well, now that you mention it…
My notifications have been running flawlessly for the 6 or so months I’ve had the printer. However, I ran a print Wed night till Thursday morning (the first one i had run in a few weeks) and I was not notified via text or email. It worried me that the print didn’t finish, but when I came into work it was a success. I didn’t think much of it, figured either a fluke or maybe the printer needed a reboot. Maybe there is an issue with the cloud service?
I have the same problem!
Yesterday and today I have not received notifications.
Typically, the only times that I haven’t received notifications are when I have flaky wifi.
I noticed the same thing today. I filed a support ticket this afternoon.
Same here, on two printers the text updates have stop working.
I’m seeing this too. Starting a few days ago notifications started arriving many hours late.
Thanks for all the reports. I’ve forwarded this to our software team and we’re looking into it.
Same here as well. The last thing I printed and got a text on was back on Jan 24th. I did one a few days after that and another one today with no notifications.
Have had dashboard notification issues since I got ‘low resin’ message. 1 print hasn’t appeared at all even though it completed successfully, dashboard reading for latest print has stopped at 6%. ???
Dashboard notifications are having some trouble currently and we’re actively working on a fix.
Update: My dashboard notifications have been working as expected for the past week or so. Thanks Formlabs!
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