Formlabs Dashboard shows printer offline, but jobs load and print fine


#1

My form 2 dashboard is showing that my printer is offline though is most definitely is not because I can send jobs and successfully print. I’ve tried on chrome on a Windows 10 laptop and on safari on my mobile. When I log into the dashboard I get this…


#2

Bump,. Any help would be much appreciated.


#3

The first thing to try is a traceroute on the dashboard address. Usually, this will happen if there are connectivity problems between your network and Formlabs.