I recently printed 10 different Print Jobs back to back. The first four print jobs do not show up in my dashboard because the printer was “Offline”. I assume my printer went “Offline” because of some sort of network error or reset. May be from a power outage or a network router reboot. I don’t know for sure. In any case. When I logged into the formlabs dashboard It showed the printer as offline. However I was able to use Preform on my computer to upload print jobs and print them. This is the same problem reported by @Drcohenbraces on this Thread. I fixed the Offline problem by unplugging the Cat 5e cable from the back of the printer. Waiting 10 seconds then plugging it back in. After that a refresh on the dashboard showed the printer online and “Ready to Print”. All print jobs that were completed after that were recorded on the dashboard.
I have two feature requests for you.
#1 Please figure out a way to recover from an offline state automatically.
#2 Please make it so a print job that was completed while the printer was offline will still be stored locally on the printer until it can connect to the network and upload the print job to the dashboard.
I would like to have a complete record of all the print jobs I have completed. I use those records when I charge for the print job.