Had a Form 3 for just over a week now and every part I print has a melted appearance on surfaces that have supports attached. Attached are some samples. I’ve done maybe 50+ parts and they all have this really poor definition on supported surfaces.
I’ve had a protracted e-mail exchange with the German sales office for Formlabs, who don’t seem to have much technical expertise. They suggested reorienting models, which I’ve tried, but still the same results. Surface finish on areas without supports is very good.
The German office referred this to the US engineers and their view is ‘there is nothing wrong with the printer - try removing supports and/or reducing the touchpoint sizes’ which seems like BS - I’ve used autosupport and auto orient features in PreForm and still the same crap surface finish. Am I missing something here? is it just normal that supported surfaces look like someones blasted them with a hot air gun?
Anyone with similar problems or have any ideas whether this is a bad printer or just me being dumb?
Any help/advice would be really appreciated.