Thanks for your patience, Abraham. After further problem solving to our team, we have another potential troubleshooting suggestion: Delete your older print files.
The reason being, not unlike other hardware, as a printer gets loaded up with past print files, if your printer has very limited storage space left, it can pose a challenge for handling incoming files and file management. Deleting files may offer some speed enhancement.
To delete a print job on a Form 2:
- Tap the queue icon on the home screen. The Jobs screen appears.
- Select the saved print job from Jobs. A new screen appears.
- Tap the trash icon to delete the print job. A confirmation screen appears.
- Tap Delete Print to confirm. The print job is deleted from the printer.
Or, if there is a lengthy print queue you can perform a factory reset:
To perform a factory reset:
- Unplug the printer.
- Reconnect the printer power cable.
- When the Formlabs logo appears, press and hold the button until Resetting to factory defaults appears on the touchscreen.
- Release the button.
- The touchscreen displays Factory reset complete before initializing the printer.
To confirm a successful factory reset, tap queue on the touchscreen.
We hope this helps. While we do our very best to support the Form 2 community, as the Form 2 continues to mature, we are limited in our troubleshooting capabilities.