Wiper working but touching tank

while changing resin, i changed to new tank. installing the tank went well, but the wiper is not sitting well, as matter of fact it is touching the resin tank bed, and while restarting the machine it moves bot not smoothly (rigid movement with friction noises)

would love some advises

Could you confirm whether this is with or without resin in the tank? If you experience any unusual wiper or motor activity when resin is in the tank, we’d like to get you in touch with the support team.

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