White powder tearing problems

Support & Troubleshooting Fuse 1
1

Even though we’ve removed the white powder, we’re still experiencing tearing problems. We need to fix this quickly. We print for 2 days and then we experience this problem.

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2

Hi @Modifuse,

Based on your description, it appears your print temperature is set too high. To resolve this and ensure optimal printing, here are the steps you should take:

  1. Open a Support Ticket:Please open a formal support ticket with our support team so we can track this issue and provide dedicated assistance.

  2. In the meantime, check components:

    1. Verify that your IR sensor is clean.

  3. Have you switched powders recently?

    1. If yes, was everything thoroughly cleaned and cleared of any debris?

  4. When creating a case, please mention the result of the steps above, your printer’s serial name, and also whether you have performed a Bed Temperature Offset calibration.