So, I am a proud owner of two 1+ printers. Before I made my purchases in 2015, I had the sales staff all over me and very helpful.
Now it is an entirely different story. I called and asked several times to speak to someone about purchasing Form 2 printers.
No callback so far. So I started thinking about it and here are my thoughts…
Form 1+ was launched in June 2014 and it died (“retired”) in March 2018.
Form 2 was launched in September 2015. (do the math)
Does this mean that we have less than a year left in the Form 2 before it also “retires”?
Is this why I can not get anyone interested in selling me one?
I can not possibly be the only “crazy” person feeling betrayed by Formlabs.
In my opinion, it is NOT OK to retire such an excellent and popular product so quickly. And, to be so vague about it.
The availability of consumables is troubling. Are Spare parts available until they run out? Seriously?
I hate to see this “transformation,” but Formlabs is NOT the company it used to be. Too much success can quickly lead to failure and history is full of such examples.
I am not so sure that I want to invest in a product or company that may have such a short product lifespan.
I think that I will nurse my Form 1+ and wait for another company to raise and provide the energy behind their products. Something Formlabs used to have.