Tank damaged after first print?


#1

After printing our first parts on the Form3 the usually matte grey surface of the Tank developed this totally clear spot as seen in the potato picture here:

Right after discovering this spot, I printed a cleaning mesh, to see if it would influence printing quality. The part of the mesh which was printed over this clear spot turned out “Milkey” and not clear how it should be.
Now I an wondering if I did something to damage the tank, or if it was faulty from the start.

I hope you guys can help me out here

Patrick


#2

Hey there @cStream_Patrick!

I’m so sorry to hear you had an issue with your tank on your first print! That’s absolutely not the printer behavior we like to see! Regardless of whether it was due to the tank or the print, get in touch with our support team at the link below and they’d be more than happy to get the issue sorted for you. No guarantees, but I suspect they’ll send you a replacement. :slight_smile:

https://support.formlabs.com/s/contact-support?language=en_US


#3

Update: I contacted the support and will recceive a new tank. Lets hope this one lasts longer…