Support website down and vanishing forum content

[rkagerer]

Hi Formlabs,

I tried to open a support ticket for this but not sure if it worked – I’ve been having a lot of trouble with the support site the last several weeks (can’t log in, find my old tickets, etc - and I’m not the only one).

Anyway a while back I noticed all the content on my BabyForm2 thread vanished:

BabyForm2: 3D Print Your 3D Printer

[image] These little guys were a hit at the FUSE user conference. I didn’t bring enough for everyone, so I’m posting my work here for anyone to make! You’ll need: Model Files here’s version 2.0 Black, Gray, Clear and White resin Pigment or Dye for the amber tint on the lid and tray. I played with RIT dyes (available from art supply stores, Walmart, or Amazon in liquid and powder), but my best results by far were using a nano particle dispersion from Peacock Colors. The folks there wer…

I have no idea what happened. I’m pretty sure I didn’t do anything to cause that.

Hoping someone can help restore the content and maybe help me figure out how to logon to support and find my old tickets.

Thanks!

ps. I tried looking for help on this before but didn’t get a response. I would have just followed up with a nudge there but it’s locked now.

[G17]

I’ve also been having issues with the support website. The page will “load”, but its just a white screen. nothing else. I’ve restarted my computer, even disconnected and reconnected to the internet and still this problem persists. Anybody have an idea as to why?