Support & Troubleshooting

Having trouble with your products? Need help from the Formlabs community? Here’s the place to ask.

Before asking a question, remember:

  • Always upgrade to the latest version of PreForm, and let us know what operating system you’re using.
  • Pictures (and videos) are worth a thousand words. Try to include them if possible!
  • For the most in-depth support, open a ticket with our support team here.

Once you’ve received an answer that resolves your issue, please mark the respective comment as a solution to set the thread to “Solved” status.

-Formlabs