Resin Tank Over-filling?

Support & Troubleshooting Form 2
1

Installed PreForm 2.14.0 and the latest firmware.

Cleaned out the resin tank I use for Gray resin, and set a print starting. It’s been filling for 10-15 minutes, and it has filled over the “max fill” line on the tank ( pictures attached ) then it started printing.

Is it normal for the tank to fill this much? Is there a tank fill line adjustment I should be aware of?

IMG_20171215_160227
IMG_20171215_1602274048×3036 266 KB
IMG_20171215_160234
IMG_20171215_1602344048×3036 448 KB
IMG_20171215_160216
IMG_20171215_1602164048×3036 275 KB
IMG_20171215_160222
IMG_20171215_1602224048×3036 227 KB

2

To be on the safe side, I’d recommend opening a ticket with our support team and keeping an eye on any prints in the mean time. The images don’t appear to be overfilled enough to cause a spill, but we can help to validate that the level sensor is working correctly and look into the root cause of this.